Collection service for large items and fridges

Collection service for large items and fridges

If you can't take large items to the reuse and recycle centre yourself, you can ask us to pick up the items for a small charge.

Large item collections are for household waste only. Businesses must arrange large item collections through licensed waste carriers.


  • We can collect up to three household items such as carpets, chairs, beds or sofas for £15.
  • Fridge and freezer collections are £30 each (we cannot collect American-style fridges or freezers).
  • Please place items out the night before your collection day. A £15 recharge will apply if we need to revisit a property.

Please note: If you book a collection, the fee is non-refundable and you will still be charged even if you cancel the booking before your items are collected. This is due to the administrative and operational costs involved in arranging a collection.

If you have any questions about your collection, get in touch with the Cleansing Team using the email address at the bottom of this page no more than five days after the collection takes place.

What we can and cannot collect

As a general rule, we can collect anything you might take with you when you move house.

A double wardrobe counts as two items, and a triple wardrobe as three items.

Items we cannot collect:

  • American-style fridges or freezers
  • domestic waste, either loose or bagged
  • gas bottles or fluid containers (for example, oil drums)
  • sheds or greenhouses
  • bags of rubble
  • fence panels or fence posts
  • concrete posts
  • car/motorbike parts
  • garage doors or large gates
  • window frames or doors
  • asbestos
  • wire fencing and large fire surrounds
  • general builder's waste
  • DIY waste including baths, toilets, kitchen sinks, etc
  • pianos
  • ride-on lawnmowers
  • wooden pallets.

Preparing items for collection

  • Please stack items neatly at the boundary of your property (e.g. next to the pavement but within your boundary) the night before your collection day. If you live in a flat, make sure you leave the items at the front of the building.
  • We can only collect items from a house or ground floor flat. If you live in an upper floor flat, you will need to bring the items to the ground floor.
  • You don't have to be at home when we collect.
  • One carpet must be rolled, tied and manageable by two people. If you need to dispose of underlay, this counts as a separate item.
  • One wardrobe does not mean a full bedroom suite!
  • Don't fill items with other rubbish.
  • We will only remove items you have told us about. If you have any additional items, please submit a new request.
  • If you live in a property or a block that has a coded entry pad for general access or access to the bin store, please make sure you provide us with the code when booking the collection.  If you don't give us this information it may mean the crew are unable to collect your item/s and you will be charged again to revisit.

Assisted collection

If you are on our assisted collection list and live in a house or a ground floor flat, we can assist you with your large items. After you have paid for your large item collection, there is an option in the form to choose assisted collection.

Collection days

All large items apart from fridges and freezers collection days:

Collection day​ ​Ward
Monday​ Catford South, Grove Park, Whitefoot and Downham ​
Tuesday​ Blackheath, Lewisham Central and Lee Green​
Wednesday​ Forest Hill, Perry Vale, Sydenham and Bellingham​
Thursday​ Brockley, Ladywell, Crofton Park and Rushey Green​
Friday​ Evelyn, New Cross and Telegraph Hill​

​​​​Fridge and freezers collection days:

Collection day​ ​Ward
Tuesday Catford South, Grove Park, Whitefoot, Downham, Blackheath, Lewisham Central, Lee Green, Rushey Green, Bellingham
Friday​ Forest Hill, Perry Vale, Sydenham, Brockley, Ladywell, Crofton Park, Evelyn, New Cross, Telegraph Hill

Lewisham Homes residents

The collection of large household items on Lewisham Homes estates is the responsibility of Lewisham Homes, not the Council. To log a complaint about flytipping, please call 0800 028 2028 and select option 5.