Assisted bin collections
All bin collections will take place one day later than usual during the week starting Monday 6 April.
If you live in a kerbside property, please put your bins out on your revised collection date.
Collections will return to normal from Monday 13 April.
Normal collection date and revised collection date
- Monday 30 March-Friday 3 April: no change
- Monday 6 April: Tuesday 7 April
- Tuesday 7 April: Wednesday 8 April
- Wednesday 8 April: Thursday 9 April
- Thursday 9 April: Friday 10 April
- Friday 10 April: Saturday 11 April
If you're unable to put your rubbish, recycling, food or garden waste bins at the boundary of your property on collection day because of frailty or because you're physically impaired, we can provide assisted collections.
We don't provide the service if someone else in your household is able to place or retrieve a wheelie bin from the boundary of your property. We may carry out check to make sure we only provide this service to residents who need it.
How to apply
We will need to know:
- your address
- why you require assisted collections
- which containers you need assistance with
- where the containers are - for example, next to the door (we can only collect bins that are easily accessible to our crews - we are unable to collect bins placed at the rear of a property)
- that your bin is labelled with your house number - your house number must be clearly on your bins to help our crews to return the correct bins to the location that you specified
It takes us 10 working days to arrange for assisted waste collections.