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All online services

A complete list of all services you can access online.

My Lewisham account

Create an account to view and manage your housing benefit, council tax or business rates accounts. Landlords can access information about tenants' housing benefit payments. Some forms are only available if you have an account.

Housing
Pay housing rents​
Pay leasehold charges​
Pay housing benefit overpayments​
Housing benefit calculator​
Apply for housing benefit and/or council tax reduction
Housing benefit change in circumstances form (tenants)​
Upload evidence for housing benefit
View your housing benefit account online
Get answers to housing benefit questions​
Make a general housing enquiry​
Council tax refunds, exemptions and discounts
Set up a direct debit
Dispute a missing payment
Set up a payment arrangement
Set up a summons payment arrangement
Apply for a trainee or apprentice discount
Apply for a people in detention discount
Apply for a refund
Apply for an empty property discount
Apply for disabled relief
Apply for a carer or careworker discount
Apply for a student discount or exemption
Apply for a hospital or care home resident discount
Tell us someone has died
Apply for a single person discount
Apply for a severely mentally impaired discount
Submit evidence
Tell us about a change in occupancy (landlords and agents)
Tell us you’ve moved
Give us feedback
Business rates​
Tell us you've moved​
Apply for business rates relief
Set up a summons payment arrangement
Set up a payment arrangement
Upload evidence
Give us feedback
Dispute a missing payment
Request a refund​
Report problems with roads and pavements​
Please note that the following forms are for reporting problems which require repair
Blocked drain or gulley
Damaged or missing street name
Damaged street furniture
Faulty street light
Faulty traffic lights (managed by TfL)
Overhanging tree or hedge
Pothole
Red routes (managed by TfL)
If you have a complaint about transport issues or policy please contact the relevant department using the A to Z.​
Waste and recycling​
Sign up for garden waste collection service
Pay for trade refuse (refuse, recycling and pest control invoices)​
Book a collection for large items​
​Book a fridge collection
Request a recycling bin​
Request a waste bin​
Book a mattress collection​
Report that your waste bin has not been collected​
Report spilt waste​
Report that your recycling bin has not been collected​
Schools​
School transfers​
Free school meals​
School travel support​
Communications
Comments, compliments and complaints
Subscribe to enewsletters​
Air quality
Smoky lorry or bus
Births, deaths, marriages, civil partnerships and nationality checking service​
Request a copy birth certificate​
Request a copy death certificate​
Request a copy marriage certificate​
Request a copy civil partnership certificate​
Book an appointment to register a death​
Book an appointment to register a birth​
Book an appointment to give notice to marry or form a civil partnership​
Book an appointment with the nationality checking service​
Make an enquiry about a citizenship ceremony​
Allotments​
Apply for an allotment​
Pay your allotment rents​
Children
Fostering enquiry​
Register for an adoption information session​
Jobs with the Council
Search and apply for jobs with the Council
Search and apply for jobs in schools
​Apply or renew a licence on the .gov.uk website
Parking
Submit documents related to a Blue Badge
Planning permission ​
Search and comment on planning applications
Search for a building control application
​Social care

Pay for social care

Find out if you are eligible for adult social care

Complete a carer assessment

Report environmental problems​ ​
​On a map or using a mobile app
​Use a form
Flytipping / Seeing someone flytipping
Graffiti ​​
Dead animal
​ ​Animal fouling
​Pest control
Book a treatment to get rid of bed bugs
Book a treatment to get rid of beetles
​Book a treatment to get rid of cockroaches
​Book a treatment to get rid of fleas
​Book a treatment to get rid of garden ants
​Book a treatment to get rid of mice
​Book a treatment to get rid of moths
​Book a treatment to get rid of rats
​Book a treatment to get rid of squirrels
​Book a treatment to get rid of tropical ants
​Book a treatment to get rid of wasps
​Transport
Book a cycle lesson
Apply for a disabled person's Freedom Pass​
Submit documents related to a Freedom Pass or Taxicard​
Policing and public safety​
Report hate crime or antisocial behaviour​
Community trigger​