Repaying a housing benefit overpayment
Every five to six years, the calendar makes it so we have 53 Mondays instead of the usual 52. This coming financial year, 2024 / 2025, is one of those special years.
If you get Universal Credit, the Department for Work and Pensions will only pay for 52 weeks of your rent in a year. In a 53 week financial year, this means there will be one week of rent that will not be covered by Universal Credit.
Find out what we're doing to help and what to do if you're affected and already struggling with the cost of living.
Online
Our secure online form is available 24 hours a day. You will be taken to our secure site, where you will be asked for your card details. This system validates your account details before your payment is completed, ensuring that your payment is allocated swiftly. If you give your email address we will send you an automated receipt for your payment.
By phone
Call 020 8690 8707 (option 5) to pay your housing benefit overpayment by debit or credit card over the phone.
Bank transfer
Our account details are:
Barclays Bank
1 Churchill Place
London E14 5HP
Sort code 20-00-00
Account number: 93380513
Please quote your invoice number when paying by this method.
Post office (pay by cash)
You will need your invoice with a barcode on it.
Find your nearest post office.
PayPoint
Pay in shops or garages where you see the PayPoint sign. You will need your bill with a barcode on it.
Find your nearest PayPoint agent.