Privacy notice - Adult Mental Health
Our contact details
Name: Adult Mental Health
Address: Ladywell Unit, University Hospital Lewisham London SE13 6LW
Phone Number: 020 3228 0259
E-mail: SocialServicesAdminTeam@slam.nhs.uk
Adult mental health services in Lewisham are fully integrated. Lewisham Council works in partnership with South London and Maudsley NHS Foundation Trust (SLaM) to provide social care through holistic community-based mental health services offering a range of interventions including assessment, recovery-focussed support and longer-term care for Lewisham residents experiencing mental health difficulties, and support for carers.
Our casework is recorded on the SLaM electronic Patient Journey System (ePJS). Statutory interventions are provided primarily under the framework of the Care Act 2014, the Mental Health Act 1983 and the Mental Capacity 2005.
In addition to our social workers within the SLaM multi-disciplinary community mental health teams Lewisham Council staff operate a Hospital Social Work Team, a Mental Health Safeguarding Team and an Approved Mental Health Professional Service based at the Ladywell Unit.
The type of personal information we collect
We currently collect and process the following information:
- Name
- Address
- Date of birth
- NHS number
- Email address
- Telephone number
- Marital status
- Gender
- Ethnicity
- Language spoken
- Sexual orientation
- Religious beliefs
- Immigration status
- Information about mental health disability
- Information about dependent children
- Information about your accommodation
- GP contact details
- Contact details for professionals involved in your care
- Information about your care and support needs
- Information about your mental health
- Information about your physical health
- Assessments of mental capacity
- Details of advance directives
- Information about safeguarding concerns
- Contact details for next of kin, Nearest Relative and informal carers
- Information about power of attorney, deputyship or appointeeships for you
- Contact details for advocates and legal representatives
- Information about your income and welfare benefits
- National Insurance number
- Bank or building society details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To enable us to understand your personal circumstances and your needs
- To ensure that the care which is offered builds on your strengths and is tailored to your individual needs
We also receive personal information indirectly, from the following sources in the following scenarios:
- Agencies provide us with information when they make referrals to our services
- Agencies and individuals provide us with information when they have concerns about people who may be known to our services
- Agencies and individuals may provide us with information when we request it from them
Sources of information include:
- GPs
- Hospitals
- Housing services
- Social services
- Emergency services
- Family and friends and members of the public
- We use the information that you have given us in order to
- Assess your needs
- Plan and deliver the right support for you
- Protect you from harm
- Protect others from harm
We may share this information with
- South London and Maudsley NHS Foundation Trust
- Other Lewisham Council departments including the Adult Multi-Agency Safeguarding Hub (MASH), the Arranging Care Team, Housing Options, Commissioning
- Primary care providers (including GPs and district nurses)
- Secondary care providers (including hospitals)
- Housing providers
- Care providers
- Emergency services
- Courts and tribunals
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting SocialServicesAdminTeam@slam.nhs.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.