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How to apply

We no longer ask applicants to fill in a paper or online application form. Instead, our staff will deal with housing benefit claims over the phone or face-to-face in four offices.

Phone 020 8690 8444

Monday to Thursday 9am-8.30pm
Friday 10am-7.30pm
Saturday 9am-1pm

Drop in without an appointment

Make an appointment

Call 020 8690 8444 to book an appointment with our staff at Pepys or Holbeach housing office.

Pepys housing office:
1A Eddystone Tower, Oxestalls Road, Deptford SE8 3QU.

Holbeach housing office:
9 Holbeach Road, Catford SE6 3TW.

Please arrive on time to your appointment. If you need to postpone or cancel your appontment, please call us.

Quick links

Contact us
Housing and Council Tax benefits
Tel: 020 8690 8444
AccessPoint Catford
AccessPoint Downham