Collection service for large items

• Request collecton of large items

If you're not able to take large items to the re-use and recycle centre yourself, you can ask us to pick the items up for a small charge.

• Up to three household items such as carpets, chairs, beds or sofas: £15
• Fridges and freezers: £30 each

What we do and don't collect

The general rule of thumb for what we will collect is: if you would take it with you when you move house, it is likely to be suitable for this service. We cannot collect:

• domestic waste, either loose or bagged
• gas bottles or fluid containers (for example, oil drums)
• sheds or greenhouses
• bags of rubble
• fence panels
• concrete posts
• car/motorbike parts
• garage doors or large gates
• window frames or doors
• asbestos
• wire fencing and large fire surrounds
• general builder's waste
• DIY waste including baths, toilets, kitchen sinks, etc.

How to arrange and pay for collection

Arrange a day for collection and pay online or phone 020 8314 7171.

Preparing large items for collection

You don't have to be at home when we come to collect - just leave it outside your home.

Below is a list of general points to help you to prepare you large items for collection.

• One carpet must be manageable by two people. Otherwise it must be cut into pieces, rolled and tied. If you need to dispose of underlay, this counts as a separate item.
• One wardrobe does not mean a full bedroom suite!
• Don't fill items with other rubbish.
• We will only remove items you have told us about. If you have any additional items, please submit a new request.

Collection days

We collect from certain areas on different days of the week, as listed below: