Lewisham Council - Pay your rent

Pay your rent

You can pay your rent online for Lewisham Homes and Regenter properties, by Direct Debit, on the phone or in person at shops or post offices.

Our telephone payment system will be unavailable from 7pm on Friday 31 March until 10am on Monday 3 April. We are sorry for any inconvenience. 

Set up a Direct Debit

This is the easiest way to pay your rent. The rent due is automatically deducted from your bank account on a weekly, four-weekly or monthly basis.

Just phone 020 8314 9311 - or pop into your local housing office.

Alternatively, you can set up a standing order which will automatically transfer your rent payment. You only have to change your standing order if your rent changes. 

Pay online

Make a payment with debit and credit cards at our secure online payments site. Credit card payments are subject to a 1.9% surcharge.

Phone payments

TouchTone phone

We have a TouchTone card payment service on 020 8690 8707.

This service is open 24/7 and can process council tax, rents, leasehold payments, business rates and housing benefit overpayments.

SMS text

We have an SMS text payment service.

You can use this service to process council tax, rents, leasehold payments, business rates, housing benefit overpayments and social care (debtors) payments.

Get help on registering or view our frequently asked questions.

Pay in person using your Payment Card

  • Shops and garages displaying the PayPoint sign - cash only
  • Post Offices - cash or cheque
  • Customer Service Centre – cash or cheque.

Contact your housing manager if you need a new payment card.

Problems paying your rent?

As a tenant you are responsible for keeping your rent payments up to date, otherwise you may lose your tenancy with the Council.

If you are having trouble paying your rent, talk to your local housing office. We also recommend you speak to Citizens' Advice, who will advise you of your rights and options.

You may be able to apply for housing benefit.

Top story

Voting in the 2017 general election

If you were registered to vote last year you do not need to register to vote again for these elections.


Lewisham landlords urged to sign up for HMO licence scheme

Lewisham Council is calling on landlords who rent out houses in multiple occupation (HMO) above commercial premises to sign up to its licensing scheme which aims to improve the quality of private rented sector homes.

More news

Content Promos

Landlords: check whether you will need a licence for your HMO

Image of three houses with multiple occupants