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Emergency housing

If you are homeless, have nowhere to stay or need to move urgently, contact us for advice and information.

Please note that we have moved the Housing Options Centre to Laurence House, Catford from Eros House. See new contact details below.

Housing options for families

We will talk to you to see if we can help you. If we are satisfied that you fulfil our criteria we may offer you a tenancy in the private sector or temporary accommodation while we make our decision or while we wait for a permanent home to become available.

You may also be eligible to join the Lewisham Letting Scheme.

Contact

Housing Options
London Borough Of Lewisham
Laurence House
1 Catford Road
Se6 4ru
Tel:
020 8314 7007

Email:

Opening hours:
Monday to Friday 10am to 3.30pm

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​Help for single people

We give support to single people who are homeless or are worried they might become homeless. You can contact us directly, or you might be referred to us. We will assess your situation and refer you to the housing service that best fits your needs. 

Contact

Single Homeless Intervention and Prevention
1 Housing Options Centre
Eros House
Brownhill Road
Se6 2eg
Tel:
020 8314 7007

Email:

If you are threatened with homelessness tonight you can call our out of hours number 020 8314 7007 .

You can also get advice from the homelessness and housing organisation Shelter.

Who we can help

  1. You must be habitually resident within the UK
  2. You must be homeless or threatened with homelessness within 28 days
  3. you have a priority need
  4. You must not be intentionally homeless
  5. You must have a local connection with Lewisham (or have no local connection with any other council).

1. You are habitually resident within the UK.

You are NOT eligible if:

  • you are from abroad and subject to immigration control
  • you are from abroad and not habitually resident in the UK
  • you are a British citizen but you have not been habitually resident in the UK for a number of years.

There are exceptions to this which will be discussed with you in interview.

2. You are homeless or threatened with homelessness now or within the next 28 days and:

  • you no longer have a legal right to stay in your home
  • you have somewhere to live but cannot gain entry to it
  • you are at risk of violence from someone who is living in your home
  • your home is a caravan or boat and you have nowhere to legally place it and live in it
  • you have a home in which it is not reasonable for you to live, when compared with the housing conditions of other people living in the area.

3. You have a priority need. You are considered to have a priority need if you or a member of your family is one or more of the following:

  • a pregnant woman or a person with whom she resides or might reasonably be expected to reside
  • a person with whom dependent children reside or might reasonably be expected to reside
  • a person who is vulnerable as a result of old age, mental illness or handicap or physical disability or other special reason, or with whom such a person resides or might reasonably be expected to reside
  • a person aged 16 or 17 who is not a ‘relevant child’ or a child in need to whom a local authority owes a duty under section 20 of the Children Act 1989
  • a person under 21 who was (but is no longer) looked after, accommodated or fostered between the ages of 16 and 18 (except a person who is a ‘relevant student’)
  • a person aged 21 or more who is vulnerable as a result of having been looked after, accommodated or fostered (except a person who is a ‘relevant student’)
  • a person who is vulnerable as a result of having been a member of Her Majesty’s regular naval, military or air forces
  • a person who is vulnerable as a result of: (a) having served a custodial sentence, (b) having been committed for contempt of court or any other kindred offence, or (c) having been remanded in custody
  • a person who is vulnerable as a result of ceasing to occupy accommodation because of violence from another person or threats of violence from another person which are likely to be carried out
  • a person who is vulnerable for any other special reason, or with whom such a person resides or might reasonably be expected to reside
  • a person who is homeless, or threatened with homelessness, as a result of an emergency such as flood, fire or other disaster.

4. You are not intentionally homeless

If, for example, you have become homeless because you did not pay your rent or mortgage and you could afford to do so, you could be considered ‘intentionally homeless'.

This means that you have done something deliberately which causes you to be homeless. If you are found to be intentionally homeless, the Council has no duty to accommodate you.

5. You either have a ‘local connection' with the area or no local connection with any other council

Generally, we will only house you if you or a member of your family have a local connection with the area. You may have a local connection if:

  • you have lived here for six out of the last 12 months, or three out of the last five years
  • you have permanent work in the area
  • your close relatives, such as mum, dad, brother or sister, have lived in here for the past five years
  • you have very special reasons why you must live in the area.

If you have no local connection, we will refer you to another area where you have connections, if it is safe for you to go there.

If you have no connection with any area, we will house you if it is decided we have a duty under current homelessness legislation to do so.

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