Contact us

Complete your enquiry using an online form or search for a service using our A to Z.

From 16 February 2015, the forms and evidence service in the Customer Service Centre in Laurence House will close in the afternoons. If you have a form to hand in or additional evidence to provide, you can visit us face to face Monday to Friday between 9am–12.30pm. Alternatively, you can use our online services at any time.

Please note that this is not applicable to housing benefit applications. If you need to submit a form or evidence in support of a housing benefit or council tax reduction claim, you must do this online using the forms below.

Most requested services

You can use the A to Z below to find contact details for our services.


Automated switchboard (24 hours) 020 8314 6000

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Call 020 8690 8707 to pay council tax, rents and leasehold, business rates or housing benefit overpayments.