Lewisham Council - Adult education fee refunds
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Adult education refund policy

Learners are entitled to a refund under certain conditions.

Entitlement to refunds applies as follows:

  • Where a course is cancelled by Adult Learning Lewisham (ALL) and a learner has attended less than 20% of the total course, a full refund will be given.
  • Where a course is cancelled by ALL and a learner has attended 20% or more of the total course, a refund will be made which is proportionate to the amount of the course outstanding.
  • When a written request for withdrawal is received at least 14 days before the start date, a full refund will be made minus an administration fee of £10.
  • Where a learner withdraws through ill health and a doctor certifies that they are too unwell to continue, a proportionate refund of fees, less an administrative charge of £10 will be made.
  • If the closure could not have reasonably been expected by ALL no payment for loss will be made.

To apply for a refund please write to Adult Learning Lewisham at the below address.

Contact

Brockley Adult Education Centre
Brockley Adult Education Centre
2 Brockley Rise
Crofton Park
Se23 1pr

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