Lewisham Council - Getting ready for winter

Getting ready for winter

Staying warm in winter can help prevent some very serious health conditions. This page contains information to help you keep warm, stay well and save money this winter.

Get help with your bills

When it comes to your winter fuel bills, make sure you get the discounts and payments you are entitled to.

If you were born on or before 5 August 1953 you could get a tax-free payment between £100–300 to help pay your heating bills. It’s not means tested and you can get it if you’re still working or claiming a benefit.

How much you get will depend on your circumstances. You should get the payment automatically if you get the State Pension or another social security benefit. If you don’t get it automatically, you will need to make a claim.

You could get £140 off your energy bills for winter if:

  • you get the Guarantee Credit element of Pension Credit
  • you’re on a low income and meet your energy supplier’s criteria for the scheme.

If you’re an older person you will get a letter telling you how to apply for the discount. If you’re on low income, you should check with your supplier to see if you’re eligible and how to apply.

You may be eligible for a payment of £25 for each seven-day period of very cold weather between 1 November and 31 March if you get any of the following benefits:

  • Pension Credit
  • Income Support
  • income-based Jobseeker’s Allowance
  • income-related Employment and Support Allowance
  • Universal Credit

These payments are made automatically and you do not have to do anything in order to get them.

Get free services from your energy supplier

You could get free services from your energy supplier, including a password protection scheme, regular meter readings and an annual gas safety check, if you:

  • are of pensionable age
  • are disabled or have a long-term medical condition
  • are in a vulnerable situation
  • have children under five.

Contact your energy supplier to be added to their priority services register or apply online.

Reduce your energy cost

Get the best energy deal

Check out Ofgem's Be an Energy Shopper website, to find the best deals on your electricity and gas. You’ll need the following information to get started:

  • the name of the tariff you are currently on (if you don’t know you can contact your supplier)
  • how you currently pay for your energy
  • your postcode.

Keep the heat in

Insulating your home not only keeps you warm and healthy but will also help to keep your costs down.

Make sure that your loft has at least 10–11 inches (270 mm) of insulation. Any home with four inches (100mm) or less should have it topped up. If you have wall cavities, make sure that they are insulated too.

Energy suppliers sometimes offer financial support for insulation, call you energy supplier and ask about the Energy Company Obligation. 

Save energy at home

There are also lots of small things you can do for free or at low cost around the home to save money on your energy bills. You can find out more by calling the Energy Saving Trust on 0300 123 1234 or fill out an online home energy check for suggestions on improving the energy performance of your home.

Get more information

The NHS and the Met Office both have more information about effects of cold weather and advice on keeping warm.

South East London Community Energy offers advice to people worried about energy bills.

The Seasonal Health Interventions Network (SHINE) project is run by Islington Council and offers help to low income households (less than £16,000) in London with:

  • applying for discounts
  • debt support
  • home energy visits
  • inclusion on supplier priority service registers.

You can refer yourself on their website or by calling 0300 555 0915. 

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