Our staff will deal with housing benefit claims over the phone or face-to-face. We no longer ask applicants to fill in a paper or online application form.
Anybody who is liable to pay rent can claim, as long as they are:
over 16 years of age
responsible for paying rent for where they live
receiving Income Support, Jobseekers Allowance (income-based), Pension Credit or living on a low income
and have savings of less than £16,000.
Apply for housing benefit over the phone
Phone 020 8690 8444
Make an appointment
Call 020 8690 8444 to book an appointment.
When you come to the appointment, please bring proof of identity, plus proof of your rent, income and savings. Documents we need to see.
Please arrive on time to your appointment. If you need to postpone or cancel your appontment, please call us.