Information required to process your claim

When our staff process your claim for housing benefit, they will need to see:

proof of identity
proof of your rent (if Lewisham Homes is not your landlord)
proof of income (earnings or benefits)
evidence of how much savings you have.

We need to see the original documents if you have them.

Proof of your rent

To prove your rental amount, you need to show your tenancy agreement signed by you and your landlord, or a statement signed by your landlord confirming the details of your tenancy.

The statement should show the amount of rent you have to pay and any charges that are included, for example heating costs or meals.

Proof of earned income or benefits

We will need to see proof of your income in the form of recent and consecutive pay slips - five if you are paid weekly, three if you are paid fortnightly, or two if you are paid monthly.

If you are receiving benefits we will need to see your award letter, or other official notification, showing name, address, date and the amount of the award.

Proof of savings

We will need to see original bank statements (last two months), building society passbooks, post office books, share certificate, premium bond and national savings certificates.