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Keeping warm in winter service

Find out where to get advice and information about energy efficiency and winter fuel payment help for older people. You can also find out if you are eligible for other schemes that are available in Lewisham.

Energy Efficiency Advice Centre

The Energy Efficiency Advice Centre provides free and impartial information and advice on all energy efficiency issues. Members of staff can undertake over the phone, an initial home energy check survey to assess your needs.

They can also let you know about a variety of grants and discount schemes. Below are some of the grants and schemes you may be able to access. For further information call 0800 512 012 or see the website.

Winter fuel payment helpline

A winter fuel payment is a one off payment to help older people with their winter heating bills. Call the helpline 084 5915 1515 for further information or see the website.

The warm front scheme (private tenants and homeowners only)

If you own or live in a private sector home you may be eligible to access the warm front scheme.

A package worth up to £2,500 is available for measures such as heating system improvements, loft insulation, cavity wall insulation, draught proofing, hot water
tank insulation, basic heating, low energy light bulbs and controls.

If you are over 60 central heating can also be installed.
You may be eligible for this scheme if you own or live in a non social housing property and are in receipt of one of the following benefits, such as Income Support, Housing Benefit, Council Tax Benefit, Working Families Tax Credit, etc. and: 

  • have children under the age of 16 or 
  • are over the age of 60 or 
  • are registered disabled or 
  • are pregnant (and have a MAP certificate).

For further details call freephone 0800 316 6011 or see the website.

Warm and wise (all residents)

If you are not eligible for one of the above schemes, you can still save money by obtaining a discounted quotation for the installation of heating controls, loft insulation or cavity wall insulation.

For further information call 020 8683 6622 or see the website.

Solar grants

There are two new grants available to install either solar water heating or photovoltaic (PV) electricity generating cells on your roof.

The solar for London hot water scheme will install solar water heating in your home, supplied and fitted.

Including the grant, this will cost £1200 - £1800 per
home, dependent upon the size of your property.

The Governments PV scheme means that an electricity supply can be supplied and installed on your roof for approximately £6000 including the grant and depending on the size of your property.

For further information call 0800 512 012.

Contact us
London Borough of Lewisham
Lewisham Town Hall, Catford, London SE6 4RU
Tel: 020 8314 6000