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You can keep track of the progress of your feedback by registering or you can remain anonymous. |
It's your feedback that helps us to improve the way we do things and learn from where things have gone wrong.
- Comments - we want to hear your suggestions and ideas about our services.
- Complaints - if you are unhappy with something we have done you can complain. We want to provide a good quality service. If things go wrong we need to know so that we can put them right.
- Compliments - tell us when you think a council employee or service has done well.
How to give us your feedback
You can give us your feedback in a number of ways.
Online
Use our online form to keep track of the progress of your feedback by registering or you can remain anonymous.
By telephone
Tel: 020 8314 6000 and ask for the department that you wish to speak to.
In writing
Please send us a letter to the following address:
Your Feedback, Lewisham Council,
Laurence House, 1 Catford Road,
London SE6 4RU.
This is a FREEPOST address.
Child or young person under 18
Find out how to give us feedback if you are under 18.
Below are contact details of some of our services. For a full list please go to the Contacts section.
Council Tax
Tel: 020 8690 9666
Email: counciltax@lewisham.gov.uk
Envirocall
Tel: 020 8314 7171
Email: envirocall@lewisham.gov.uk
Environmental Enforcement Team
Tel: 020 8314 2170
Email: ehrs@lewisham.gov.uk
If you have a noise complaint, contact the team Mondays to Fridays, 9am to 4pm. Outside of these hours, call our main switchboard on 020 8314 6000, and they will log the call.
Housing Benefit
Tel: 020 8690 8444
Email: housingbenefit@lewisham.gov.uk
Lewisham Homes
Tel: 020 8314 6616
Email: complaints@lewishamhomes.org.uk
Lewisham Homes - Repairs
Tel: 020 8314 8314
Email: repairs@lewishamhomes.org.uk
Library Services
Tel: 020 8314 6399
Email: libraries@lewisham.gov.uk
Planning
Tel: 020 8314 7400
Email: planning@lewisham.gov.uk