Please use our new Comments, complaints and compliments website to give us feedback.
You can keep track of the progress of your feedback by registering or if you would rather remain anonymous you can still use the site.
It's your feedback that helps us to improve the way we do things and learn from where things have gone wrong.
- Comments - we want to hear your suggestions and ideas about our services.
- Complaints - if you are unhappy with something we have done you can complain. We want to provide a good quality service. If things go wrong we need to know so that we can put them right.
- Compliments - tell us when you think a council employee or service has done well.
If you would rather speak to someone please use the numbers below:
- Repairs: 020 8314 8314
- Council Tax: 0208 690 9666
- Housing Benefits and Council Tax Benefits: 020 8690 8444
- Library Services: 020 8314 6224
- Social care and support services for children: 020 8314 7435
- Social care and support services for adults: 0208 314 8660
- Refuse, fly-tipping, graffiti, cleansing and recycling: 020 8314 7171
- Planning: 020 8314 7400
- Parking: 020 8314 2225
Or main switchboard: 020 8314 6000 and ask for the department that you wish to speak to.